Karry Support
Support Center
How can we help you? Get instant answers to common questions, find helpful guides, or contact our support team directly. We're here to make your experience seamless.
App Support
Delivery Issues
Account Support
Quick Help
Getting Started
New to Karry? Learn how to create an account, post your first trip, or request a delivery.
Learn more →Delivery Support
Need help with a delivery? Report issues, message your traveller or sender, or get assistance with the delivery process.
Contact us →Account & Profile
Manage your account settings, update your profile details, secure your credentials, or get help with account recovery.
View policy →01What is Karry?+
An app that connects people sending a package with travellers already going the same way. Senders get their package there faster and for less than a courier, and travellers earn from a trip they're already taking.
02How much does it cost?+
Travellers set a price per kg or a flat fee when they post a trip. Senders make an offer when they send a request to a trip, and the traveller accepts it. It's cheaper than a courier.
03What can I send?+
Most legal items: documents, gifts, clothes, electronics and personal belongings. Hazardous materials, illegal substances, weapons and perishable food aren't allowed. See the terms of service for the full list.
04How do I know the other person is trustworthy?+
Every account is identity-verified, and senders and travellers review each other after every delivery.
Contact Support
Get in Touch
Can't find what you're looking for? Our support team is dedicated to helping you. We typically respond within 24 hours.
Email Support
[email protected]Office Address
Tornimäe tn 5, Kesklinna linnaosa
Tallinn, Harju maakond, Estonia